Quality Process
We follow the ISO 9001:2000 quality management system. The quality process typically involves several key steps:
- Quality Policy: Establishing a clear quality policy that outlines the organization’s commitment to meeting customer requirements and continually improving its processes.
- Quality Objectives: Setting specific, measurable objectives that align with the organization’s quality policy and overall business goals.
- Quality Planning: Developing plans and procedures to ensure that products or services consistently meet customer requirements. This may include defining quality criteria, identifying resources needed, and establishing processes for monitoring and measuring quality.
- Quality Control: Implementing processes to monitor and verify that products or services meet specified quality standards. This may involve inspection, testing, and analysis to identify and address any deviations from requirements.
- Quality Assurance: Establishing systems and procedures to ensure that quality requirements are met throughout the entire production or service delivery process.
This may include training staff, documenting procedures, and conducting internal audits to identify and correct any quality issues.